Versand

• How will I ship?

• We have our own logistics warehouse to deliver products. We will choose to ship to the nearest warehouse.

• Shipping Policy

  Order Amount Range	Shipping Fee	Shipping Details	Estimated Delivery Time	Shipping Area
  $80.00 USD and Above	$0.00	Orders totaling $80.00 USD or more qualify for free standard shipping.	3-7 Business Days	Continental U.S.
  $49.00 - $79.99 USD	$5.00	Orders between $49.00 USD and $79.99 USD incur a standard shipping fee of $5.00 USD.	3-7 Business Days	Continental U.S.
  $0.00 - $48.99 USD	$15.00	Orders below $48.99 USD incur a standard shipping fee of $15.00 USD.	3-7 Business Days	Continental U.S.

• I ordered multiple items. Will they be delivered at the same time?

• We try to ensure that all your items arrive at the same time. Sometimes our products are not always sent together, because depending on the product, different shipping methods can be used. After the item is sent out, you will receive an email notification email.

• After the package is shipped, can I change the delivery address of the package?

• Unfortunately, once the product is on the road, we will not be able to change the shipment.

• What should I do when I receive a product that is different from the ordered product?

• Please contact customer service through bucktoolfactorydirect.com(service@bucktoolfactorydirect.com).

• How do I track my order?

• You can track orders during processing and after leaving our warehouse
• Processing: You can check the status on the "My Orders" page of your bucktool account.
• Sent: After your order has been sent, you will receive our email. In this email, there is tracking information for your package and the website where you can track your order. Tracking information is also provided on your "Order Details" page.

• How to change the delivery address?

• Once you realize that you need to change the delivery address, please contact us immediately, because once the delivery, we will not be able to change the address. Contact customer service immediately (or send an email to service@bucktoolfactorydirect.com)!

• Does the price include freight?

• If the product is marked as "Free Shipping", you do not have to pay for shipping. Free shipping to the world.

COUNTRY	CARRIER	TRANSIT TIME	SHIPPING FEE	TAXES
United States	DHL/USPS/UPS	3-7 Business Days	Free	Charged By Your Customs Authority
Canada	DHL	3-5 Business Days	Free	Charged By Your Customs Authority
UK/France/Italy/New Zealand/Australia/Germany	DHL/FedEx	5-6 Business Days	Free	Charged By Your Customs Authority
Other International¹	DHL	6-8 Business Days	Free	Charged By Your Customs Authority

Affected by Covid-19, there will be some delay on the delivery.